Frequently Asked Questions – MJS Locksmiths
Welcome to the MJS Locksmiths FAQ page. Here, we answer the most commonly asked questions about our locksmith services. Our FAQ’s cover general locksmith work, auto locksmith services, company details, and pricing.
General Locksmith Questions
Q: What locksmith services do you offer?
A: We provide lock repairs, replacements, emergency lockouts, uPVC door and window lock services, and security upgrades for homes and businesses.
Q: Do you offer emergency locksmith services?
A: Yes, we provide mobile emergency locksmith services 24/7.
Q: Can you replace all types of locks?
A: Yes, we work on all types of locks, including mortice locks, euro cylinders, night latches, and multi point locking systems.
Q: Can you install high security locks?
A: Absolutely. We supply and fit SS312 diamond standard anti snap cylinders and British Standard BS3621 mortice locks. We also have a wide range of other high security solutions to protect your property.
Q: How long does it take to replace a lock?
A: Most standard lock replacements take anywhere between 20 and 60 minutes. The exact time scale is dependent on the type of lock and door.
Q: Can you upgrade my existing locks to meet insurance standards?
A: Yes, we can supply and fit locks to all door types to meet your current home insurance requirements.
Q: Do you work with smart locks or keyless entry systems?
A: Yes, we install, service and repair smart locks. This includes keyless entry systems for residential and commercial properties.
Auto Locksmith Questions
Q: Do you offer car key replacement services?
A: Yes, we provide replacement keys for almost every vehicle make and model.
Q: Can you program car keys?
A: Yes, we can cut and program car keys, including transponder and remote keys, on site.
Q: What should I do if I’m locked out of my car?
A: Call us, and we’ll send a mobile auto locksmith out to your location to gain entry, without causing damage.
Q: Do you repair or replace car locks?
A: Yes, we repair damaged car locks and can replace them if necessary.
Q: Can you make a new car key if I’ve lost all my keys?
A: Yes, we can create a new key from scratch, even if you’ve lost all the keys to the vehicle. We can also remove any old keys stored in the vehicle’s memory.
Q: How long does it take to program a car key?
A: Key programming will typically take between 15 to 45 minutes, depending on the vehicle make and model and the number of keys required.
Q: Do you provide spare keys as well?
A: Yes, we can cut and program spare car keys to ensure you always have a backup. It’s always advisable to have at least two keys for the vehicle.
General Company Questions
Q: Where are you based?
A: We are a mobile locksmith service based in Darlington. We cover the whole of the North East and parts of North Yorkshire.
Q: Are you a national company?
A: No, we are a local family run company and are not associated with any national companies or franchises.
Q: Do you have a physical shop?
A: Yes, we are located at Unit 10 Red Barnes Way, Darlington DL1 2RR
Q: Are your locksmiths qualified?
A: Yes, our locksmiths are fully trained and qualified to work on both vehicles and domestic and commercial property’s. We are also members of the Master Locksmiths Association.
Q: How long have you been in business?
A: We have been serving customers in the North East for 20+ years.
Q: Do you offer any warranties on your work?
A: Yes, we provide a full warranty on all parts and labour. Contact us for specific details on our guarantees.
Q: Can I schedule an appointment in advance?
A: Yes of course, you can book any of our locksmith services in advance, for a time that is suitable for you.
Pricing and Payment Questions
Q: How much do your services cost?
A: Our prices vary depending on the service required. You can get in touch with us via phone or email to find out an exact cost for the service you require.
Q: Do you charge a call-out fee?
A: No, we do not charge a call-out fee. You only pay for parts and labour.
Q: What payment methods do you accept?
A: We accept cash, card payment or bank transfer.
Q: Do you offer fixed prices?
A: Yes, we provide transparent pricing with no hidden fees. We’ll always inform you of the cost before starting any work.
Q: Do you offer discounts for multiple locks or services?
A: Yes, we may offer discounts for bulk work, repeat customers or multiple services. Contact us to discuss your specific requirements.
Q: Do you provide invoices or receipts for insurance purposes?
A: Yes, we provide full invoices and receipts for all customers that can be used for insurance claims or business expenses.
To find out evrything you need to know about MJS Locksmiths head over to our about us page.
Have a question that’s not listed? feel free to contact us, and we’ll be happy to assist you!